Quotation Terms & Conditions

About ecofleet

ecofleet UK Limited is authorised and regulated by the Financial Conduct Authority. Our registered address is Dawson Road, Heald Green, Cheadle, Cheshire SK8 3AE. Our FCA Reference Number is 660 522

ecofleet UK Limited is a credit broker, not a lender and we provide motor vehicle finance brokerage services to customers via third party finance providers on business and personal contract hire agreements.

As a regulated credit broker, we may introduce you to a range of finance providers who may be able to help you finance your vehicle and provide other products/services, such as vehicle maintenance and servicing packages. We will only offer products from a carefully selected panel of finance providers. We will not refer you outside of this panel. You can ask us for a list of the suppliers who provide our finance products. We may receive a fee for introducing you to one of our many lenders who can assists with your agreement.

Your Quotation

Please check your quotation carefully to ensure you are happy with the product, the price summary and our fees.

Please note:

ecofleet only offer Contract Hire and Personal Contract Hire agreements which are hire agreements, not purchase agreements. An explanation of the different elements of your quotation is included below:

Your Vehicle: 

The make, model, engine and variant of your vehicle. Please be aware that all new diesel vehicles are fitted either with a diesel particulate filter (DPF) and/or diesel exhaust fluid (DEF) technology which must be strictly maintained according to the manufacturer’s guidelines. Failure to do so may result in damage to the vehicle which is NOT covered by manufacturer’s warranty or a maintenance contract. If you are considering leasing a diesel vehicle, please read our What You Need To Know Before Leasing a Diesel Vehicle guide to ensure the vehicle is right for you before proceeding with your order.

The vehicle specification displayed on our website:

It is supplied by a third party known as CAP. Whilst every effort is made by ecofleet to ensure this information is accurate, it should only be used as a guide and no decision should be made to lease a specific vehicle without verification from either the manufacturer’s website or the franchised dealer. Please check your order carefully to ensure it suits your exact requirements and if you wish to check or verify the exact specification of a particular vehicle, If you are not sure please do not hesitate to contact us on 08000 502 500


The term relates to the minimum duration of your contract, this is typically 24, 36 or 48 months. Additional charges may apply if you terminate the contract early.

Annual Mileage

The annual mileage of the contract. This represents the amount of miles you (the driver) intends to travel yearly.

Initial Rental

An advanced / initial rental of usually equivalent to 3, 6 or 9 monthly rentals payable to finance company within 7 to 14 days of delivery. This amount forms part for the hire agreement and is non-refundable.

Monthly Rentals

The fixed monthly amount to be paid to the finance provider. Business Contract Hire excludes Vat , Personal contract hire agreements include VAT at 20%.

Excess Mileage

Any mileage over the agreed contract is charged at the excess mileage rate. This represents the cost charged in pence per mile. Please ensure you select mileage appropriate to you as some funders may not allow you to amend this at a later stage.

Total Rental

The total cost per month including the finance rental, maintenance and any other optional extras.


If you wish to take a maintenance package as part of your vehicle contract, please contact ecofleet for a formal quotation. If selected, the maintenance package includes manufacturer recommended servicing and excludes misuse, accident damage and vehicle glass. Please be aware –  without a maintenance package, you will be responsible for all maintenance and servicing costs for the vehicle throughout the duration of your contract in line with the manufacturer’s schedule.

Road Tax

All of our vehicles come with road tax for the duration of the contract. Roadside Assistance – offered as the standard roadside assistance cover as offered by the manufacturer.


Please note that whilst ecofleet makes every effort to ensure that all “quoted” prices are maintained up until an “order” is confirmed, rentals are subject to change at any time by the funder or the manufacturer and we reserve the right to pass on any price changes which may affect the rental originally quoted. In the unlikely event of a change to the rental, we will contact you by email or telephone to confirm if you wish to proceed with your order or to provide you with possible alternatives. If the alternative is not acceptable to you, ecofleet will cancel your order without any financial penalties


Quoted deliveries “lead times” represent our “best estimate” based on information provided by our brand supplier. Whilst we endeavor to ensure that delivery dates are as accurate as possible, delivery dates are subject to change by the manufacturer / supplier and on occasion delays do occur due to production / transport issues. ecofleet will keep you informed of any known changes to your vehicle’s delivery date to allow you to make any necessary arrangements as a consequence. ecofleet has no control or influence over manufacturer lead times and will not accept any responsibility for any losses or inconvenience caused because of a delay from the manufacturer.

Your vehicle will be delivered in a driven condition to your specified address, provided your address is situated on the UK mainland. Your vehicle will have delivery mileage according to where it is transported from. If this is the case, please be assured that this mileage will not be counted towards the mileage allowance shown in your agreement. If you require Vehicle Transported Delivery (the vehicle is delivered on a trailer/transporter) this can be arranged but an additional charge may be made. Please contact us for further information.

Please be aware that ecofleet do not provide the provision of a hire vehicle in the event that your delivery lead time is put back by the manufacturer / supplier. If you require a hire vehicle in the interim, this can be booked through our preferred partner on our website

Processing Fee

We do not charge any fees including processing / admin /Transaction or any other fee.

However, from time to time we may charge a processing fee. But only if we have to in order to match other companies.

Basically, the processing fee is the “broker fee” represents the costs incurred for arranging the sale including ordering the vehicle, arranging the finance and organising delivery of the vehicle. The processing fee is payable by debit or by BACs payment.

Vehicle Connectivity

Please note, for vehicles with driver connectivity systems such as Jaguar/Land Rover InControl , Mercedes Connect Me etc., driver data will not be set-up on the vehicle due to restrictions set by the funders.


You will be entitled to the balance of the manufacturer’s warranty and roadside assistance cover. In the event that the warranty expires within the contract hire period, you will be liable for any repairs or breakdown costs, unless a maintenance package is purchased. An MOT may also be required (at customers cost) 3 years from published taxation point, in line with UK law.

Returning Your Vehicle

At the end of your contract , the vehicle must be returned to the finance company and will be inspected for any damage that falls outside what is deemed as ‘fair wear and tear’. You can find out more about how fair wear and tear guidelines work in our Fair Wear and Tear Guide.

Missed Payments

If you miss a payment, additional interest and fees may be charged and this may also impact your credit file. Late payments can also result in termination of the contract with all remaining rental payments due.


Reviewed Dec 2021

For further information please contact us

Free Phone

08000 502 500

Business Hours

Mon – Fri:    09:00AM – 18:00PM
Weekends:  By Appointment