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Frequently Asked Questions - Electric Vehicles ( EV )

If you have a question regarding Electric Vehicles, chances are the answer can be found here. If you’re still unsure, please contact us and we’ll do our best to help.

Electric vehicles offer a spacious, more refined drive and the convenience of being able to charge at home.

As electricity supplies are increasingly delivered from renewable sources, electric vehicles offer environmental benefits over vehicles with fuel-burning combustion engines. And, as they produce zero tailpipe emissions, electric vehicles can also help reduce air pollution.

These and other benefits are increasingly being recognised by local and national governments. A range of incentives are available to encourage drivers to purchase an electric vehicle.

The range of an electric vehicle (the distance that can be travelled before having to recharge the battery) has traditionally been a concern, giving rise to the term ‘range anxiety’. However, the latest developments in battery technologies mean that electric vehicles are now a realistic proposition for most people.

For long distance journeys, a stop may be necessary to charge the battery. This may require some advanced planning.

Motor manufacturers are working with governments and energy providers to ensure that increases in electric vehicle usage do not cause issues with electricity networks.

Range will not be an issue for most drivers. Based on the average commute and the range of the EV vehicle, many owners will only need to charge once a day /week .

Range can be affected by a number of factors, including external temperature, operating the heating or cooling systems, driving style and the speed at which you are driving.

Just as a diesel or petroleum vehicle would stop if you run out of fuel, if the battery completely runs out of charge the vehicle will eventually stop. However, most EV Vehicles have a battery management system which will provide energy information as your range depletes. Where necessary, the Eco Mode will be deployed, helping you to extend your range by identifying vehicle systems which can be turned off, such as Climate Control and heated windscreens.

Kilowatt-hours are a measure of how much energy can be stored in a battery. For a given vehicle, a battery with greater capacity ‑ more kWh ‑ will have greater range and/or performance.

Batteries can be stored as low as -40°C, but must be plugged in and heated to -20°C before driving. In long-lasting hot or cold temperatures an electric vehicle’s range is reduced because energy is required to keep the battery at an efficient operating temperature. Energy is also needed to warm up the cabin when the temperature is low.

Most electric vehicles features state-of-the-art thermal management systems to optimise battery performance in warmer or cooler temperatures.

An electric vehicle battery will, typically, be between 15°C and 30°C, which is considerably cooler than an internal combustion engine.

All EV Manufacturers offer a warranty for the batteries. However, different manufacturers have different criteria. Please contact us for accurate information on specific make and models.

Batteries are charged via the car’s plug-in charge point. Once plugged in, you are free to leave your EV Vehicle to charge. The vehicle will automatically stop charging when it reaches full charge.

For optimum charging at home, you can install a recommended manufactures wall box.

No. If you would like to install a wall box in your home, we will be able to guide you through the process with our recommended wall box suppliers and installers.

Yes. Your vehicle can be charged with a current that is greater than 2 Amps or 750W.

As long as the charge point offers the same standard and connector as your vehicle, and you have an account with the charge point provider, you can use that public charging station.

However, public charging stations owned by specific manufacturers can only be used by vehicles from that manufacturer.

Yes. Customers and bystanders are not exposed to any risk of electric shock.

Journey charging refers to charging stations at service stations or dedicated electric vehicle charging stations, which provide the maximum charge in the shortest time.

Destination charging refers to charging stations that can be found at local shopping centres, hotels, gyms and other destinations you may visit for extended periods of time.

Electric cars generate maximum torque from standstill, delivering impressive acceleration.

The battery’s location, between the two axles, also provides a lower centre of gravity and an even weight distribution for improved handling. And, without the need to package a big engine in the front, the wheels can be positioned nearer to the outermost corners of the vehicle enhancing stability and steering feel.

All of this enables a dynamic and responsive driving experience.

Electric motors consume energy to provide motion. When this motion is no longer required, for example when the vehicle is slowing, the braking force can be harnessed to reverse the action of the motor and generate electricity. The electricity generated can be fed back to the battery, extending the vehicle’s range.

Compared to a vehicle with an internal combustion engine, electric vehicles require less maintenance as they have fewer moving parts. In other words, there is less that can wear out.

The OLEV grant that amounts to £3,500 on the Jaguar I-PACE will be deducted from the on the road price and reflected in either the cash price or your monthly finance rental.

If you’re considering leasing an EV, there’s no need for you to do anything to ensure that the Plug-in Car Grant is applied as we will handle all the paperwork and make sure the payments reflect the full grant available

For answers to any questions not mentioned above please contact us

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